A true specialist in technical consultancy, James formed Hotel Technology Consulting Services (HotelTCS) in 2019 to bring his unique blend of technical and business skills to the entire hospitality space.
With 15 years’ experience in technology, and more than half of that time dedicated to the Hospitality sector, James has a wealth of knowledge but also a millennial’s eye view. James has worked with a multitude of consultants over time, many of whom helped shape the knowledge he now brings to the table, others just reinforced the need to share his experience with others.
James’ career has encompassed many technical and consultative roles, focusing on network architecture, WiFi, VOIP and IPTV. With a blend of technical skills that also includes RF architecture, this completes a “holy trinity” of requirements for the Hotel Guest Room. Spending the last 8 years travelling the globe, has given James a close insight into requirements of all regions of the world.
James’ solution-focused approach to technical consultancy is one of finding the right fit. While there are many technology buzzwords, which one is right for you? As a brand standard expert James has worked with solutions for hotels from all major brands including Marriott, Hilton, Hyatt, IHG, Four Seasons, Mandarin Oriental, Peninsular and many others.
Residing just outside the famous Sherwood Forest, James is a keen traveller, motorcycle rider and private pilot. James’ global travel has allowed him to experience hospitality on every continent of the globe, as both a consultant and most importantly a customer.
James’ Top Technical Consultancy Tips for your Hotel Project
While each individual case has it’s own unique answers, there are a number of considerations that should be at the top of the list, when considering technology for your hotel:
- Guest Requirements – Considering what the guest needs, but also, what the guest wants.
- Revenue – How will the solution help the hotel to generate both primary and secondary revenue.
- Integration – How will the solution integrate with existing systems?
Want to know more about how HotelTCS can help with all your technology solution needs? Has the above got you thinking about guest use-cases, revenue-generating solutions or API’s? Get in touch and start the conversation today.