Sharing The Knowledge – 5G in Hotels

13th April 2020

5G in Hotels and Hotel Technology

A few weeks ago I began our knowledge sharing series with the first four articles on Hotel TV. They can all be found here. They all talk about the succesful #LinkedInLive broadcast I did with FunnelTV. While the focus was guest room technology in 2020 we focussed almost totally on Hotel TV. The topic became so interesting and the excellent feedback from our viewers meant we stayed pretty much at the top of our agenda. What’s amazing, is we’ve got much more to say in the future.

This post moves on slightly, as directed by audience questions. In this post we look briefly at 5G in Hotels.

If you, like me, think sharing of knowledge is beneficial, please get in touch. I’d love to be able to facilitate the sharing of knowledge through my site, blog and FunnelTV.

A Hotel Technology & Travel Technology blog by HotelTCS. Every week we cover topics concerning Technology in the Hospitality Industry. Looking at subjects such as IPTV, HSIA, WiFi, GPON and IoT, we give you the insider info on Smart Hotels and Intelligent Hotel Deployments. Subscribe below for updates!

Just a reminder, we were joined by the following excellent guests:

Enzo Aita – FunnelTV

Christoph Hutter – FunnelTV & Revenue Consultant

James Harrison – HotelTCS

Nick Price – NetSys

Darren King – ROOMNET

Hannu Vahokoski – Hotelway

Joe Griffin – Hotelway

5G In Hotels

As I said before, the long agenda went out the window. So here’s what turned out to be part five, all about 5G in hotels.

5G and The Future

5G is a controversial and divisive topic for sure. While many agree this is the next logical step in the evolution of mobile data, there are a number of sources out there claiming there are problems. A number of people and publications have spoken out, pointing the finger of blame for a variety of ailments directly at 5G.

For clarity, that is not what we are covering here. Right now we are just taking a look at 5G and it’s application in Hotels. Driven by this question, from our audience:

“Do you see 5G as a future requirement to support new technology with new build hotels”

Keith Watts – March 31st 2020

4G before 5G in Hotels

It’s clear to all of us that 5G like both 4G and 3G before it will be well adopted. The world we live in is one that is constantly connected, to the point where it is quite an issue when we are transiting through areas where we are disconnected.

WiFi however has been with us sometime, and for most people is a common method of connection when entering a building. It is often one of the first questions people are asking when arriving somewhere, “can I connect to the WiFi?”

WiFi by design provides excellent coverage indoors, yet is limited in range, posing issues outdoors. 3/4/5G however does offer much greater range, so proves much more viable outdoors. 5G with its smaller cell size and higher frequency does mean that it covers smaller distances and struggles to penetrate buildings as well as the previous generations.

Investing in 5G in Hotels

One thing that is clear. many services, that potentially do not exist yet will be designed purely to exist on 5G. When those services appear, and benefit your hotel or your guests, that will be the time to invest in 5G in your hotel.

Investing in anticipation, without knowing the services available, could most likely be premature. What is clear, is that hotels have historically not invested in mobile coverage at all, through both 3G and 4G. There is an expectation from guests that 4G will be available everywhere, yet this is not the case.

It is common to enter areas of a hotel and lose signal immediately. This is seriously off-putting for many guests, and as such could prevent repeat guests.

Key Take Aways

  • We are some way away from 5G removing WiFi
  • As mobile data innovates, so does WiFi, bringing added benefits
  • Hotels often struggle with signal, as such hotels should look to invest in data connectivity
  • Lack of mobile signal can cost repeat guests

Thanks As Always

I say this every time, but thanks to the over 500 live viewers we got during the show and all those who commented, you were fantastic! The interaction makes the knowledge sharing so worthwhile. I’d also love to hear people’s suggestions on what else we should cover. Let me know in the comments below!

In a coming series over posts of the next 2 weeks I will cover in more depth what we talked about, for those who missed it. Make sure you subscribe to our mailing list to keep up to date with all the latest posts! Remember to add to your safe senders list!

Hospitality tech VLOG

If you want to see more of the recordings, they are now up on my Youtube Channel The HotelTCS Hospitality tech VLOG! Click the button below to subscribe and view!

Hospitality tech VLOG Logo - Where we talk about Hotel TV

I hope you are all a passionate as I am about sharing the knowledge. watch out over the coming days and weeks for more posts on the fascinating topic of Hotel TV. Please also connect with me on LinkedIn and follow HotelTCS for even more conversation and knowledge sharing!

Also, please check out some of my other articles, such as “A Hotel is Just a Building”“Can Intelligent Hotels find their voice?” and “The Fate of Hotel HSIA”. The latter being referenced in the VLOG!

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